Communicating With You

Working together

We recognise that a happy relationship between home and school is based on mutual trust. Good communication is at the heart of a successful relationship and we aim to achieve this in many ways. We will contact you to raise concerns, celebrate achievements, set targets for improvement, and to recognise progress.

Our weekly Parent Bulletin is emailed to you every Friday afternoon to keep you up-to-date with school news and events. Mr Jefferies also shares a video update at the beginning of each month. You will also receive letters relating to individual year groups, student groups and trips and activities.

We encourage you to contact us too. Please see Contacting Staff for details on how to contact staff directly with any queries you may have relating to your child's academic progress or welfare. During school holidays, we request that queries are emailed to admin@bournside.com with 'FAO:' followed by the member of staff's name in the subject line.

Our Parents’ Evenings (known as Parent Teacher Conferences/PTCs) enable you to meet individual subject teachers online to discuss your child’s progress and you will also receive academic progress reports throughout the year. 

Key communications apps to download

• MyChildatSchool (MCAS) is our parent portal app, which allows parents and guardians to report absences, credit their child’s dining centre account and make online payments for school trips, tickets and items. Further details, including Parent User Guides, can be found here.

• Class Charts provides you with information about your child’s achievements and behaviour incidents, as well as attendance statistics, and detention notifications. You can download the app on your mobile phone. Upon joining Bournside you will be emailed a unique access code to enter at the registration stage.

• SOCS is used to communicate details of our extra-curricular clubs and sporting fixtures.

Contacting us

The school office can be contacted on 01242 235555. The small office team is available, Monday - Thursday, 8.00 - 4.30pm and on Friday from 8.00am - 4.00pm.

General enquiries should be emailed to admin@bournside.com. 

Academic queries

Please contact your child’s subject teacher for academic queries such as your child’s progress or a question about homework. You can also contact Deputy Headteacher (Academic), Mr Penny.

To contact a teacher, please email admin@bournside.com with the intended recipient clearly marked in the subject line. We will ensure your request is passed on to the relevant member of staff.

Pastoral queries

Please contact your child’s tutor for queries relating to behaviour, welfare and wellbeing, for example a change in home circumstances. You can also contact Deputy Headteacher (Culture), Mr Waters.

A full list of staff email addresses can be found in the Important Documents section of the My Child at School App.

Parent Forum

Each term, we host a Parent Forum meeting with nominated parent/carer representatives from across the school. 

Technical support

For assistance with any of our communication systems, please contact IT Services at itservices@bournside.com.